Question 1

Do you offer refunds?

Accepted Answer

Due to the nature of our products, we do not accept refunds for a change of mind. However, if your order arrives broken, with incorrect products or missing products please contact us at catherineskitchen@outlook.com a(mailto:catherineskitchen@outlook.com)nd we will try to resolve things as soon as possible!

Question 2

Where can I buy your products?

Accepted Answer

Keep up to date with our Instagram (@catherines.kitchen) - we post our pop-up locations and dates on here! 
However if you're local to Brisbane, we are currently stocked in:
- Forages Cafe, St Lucia
- Cream Patisserie, Coorparoo
- Farmgate Flowers, Toowong

Question 3

Which products are Gluten Free?

Accepted Answer

We produce in a kitchen that is home to glutenous products and cooking. We do however take considerable care when producing and packaging our products to avoid cross contamination. Each product has its ingredients listed. Therefore, we leave it up to our customers to decide whether they believe their dietary requirements will match our products.

Question 4

How does your Pickup service work?

Accepted Answer

We cook from our registerd kitchen at home in Indooroopilly, Brisbane. So if you're local/want to save on shipping we offer a pickup service. Just select the option at checkout, and you will be sent an email confirming pickup and detailing how to organise a pickup day/time.

Question 5

Do you use Australian ingredients?

Accepted Answer

Yes!! We only use fresh Australian fruit and vegetables in our products. However, as you will see in our Chutneys, we specify that they are made from at least 85% Australian ingredients. This is mainly due to the vinegars used.

Question 6

Are you licensed?

Accepted Answer

Yes - of course! We have a Brisbane City Council Food License and our kitchen is registered with the BCC too.

Question 7

What is the shelf life of your products?

Accepted Answer

All of our products have their use by date written on the ingredients label. This will always be 1 year from production. With such a quick turnover, expect your goodies to be quite fresh!

FREQUENTLY ASKED QUESTIONS

ABOUT US
FAQ
SHIPPING INFORMATION
CONTACT

Catherine's Kitchen

0438 740 130

catherineskitchen@outlook.com

FREQUENTLY ASKED QUESTIONS

ABOUT US FAQ SHIPPING INFORMATION CONTACT

Catherine's Kitchen

0438 740 130

catherineskitchen@outlook.com

ABOUT US
FAQ
SHIPPING INFORMATION
CONTACT